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Delivery Information
Placing an Order
How to place an order on RebeccaHinson.com:
- Browse artwork listings
- Click the "Add to Cart" button on the Artwork Listing page to add it to your shopping cart ***
- Click the "Checkout" button on the Shopping Cart page to complete your order
- Checkout as a guest or register a Customer account
- Select a USPS shipping option or arrange delivery with Rebecca
- Pay by PayPal, Credit Card, or Cash/Check
- Both you and Rebecca will receive a copy of the order by email
- Rebecca will ship/deliver the artwork to you
Have a Question?
Please contact Rebecca if you have any questions.
Payment Processing
Online payments are securely processed by PayPal directly to the artist. All major credit cards are accepted and you don't need a PayPal account to pay by credit card. Financing is available through PayPal Credit, a PayPal service that lets you pay now or pay over time.
Cash or Check payment option is available when the "Arrange with Artist" delivery method is selected during checkout.
Returns & Cancellations
To cancel an order that has not yet shipped, have your order number available and contact Rebecca as soon as possible. Returns must be processed by submitting the return request form. Please see Terms of Use for more information, including eligibility.
Security & Privacy
Orders are encrypted using secure socket layer (SSL), the same technology your bank uses. This website DOES NOT store your credit card number. This website DOES NOT share personal information without your consent. See Privacy Policy for more information.
Delivery & Shipping
Rebecca is notified by email immediately after an order is placed and he/she is responsible for packaging and shipping the artwork to you. She will update the order status as soon as the item has shipped or otherwise been delivered and the customer will be notifed by email. If shipped, Rebecca will include the tracking number provided by USPS for all Priority Mail shipments. If you register an account, then you can track the order status in your account's Order History.
Order Processing
Processing times vary. In-stock items may take as little as 24 hours and generally no more than 1-3 business days. Items produced on demand, such as prints, require additional processing time and generally take a total of 3-5 business days. Special orders may take longer. Please read the item description on each artwork listing for specific details on how long an item may take to process. If you have a question, please contact the Artist.
Shipping & Insurance
Shipping options are available at checkout from the United States Postal Service (USPS).
Shipping times vary based upon the option selected and do not include processing time. Customers are responsible for paying shipping costs at checkout and Artists are responsible for packaging cost. Shipping within the United States ONLY.
Arrange with Artist delivery option is available and the Artist will contact the Customer directly to arrage shipment/delivery.
Insurance and delivery confirmation is available at checkout for an additional 2.9%.
If you're interested in ordering a commission or have any questions, please contact me or email info@rebeccahinson.com.